GTC

General Terms & Conditions (GTC)

You can buy from us without risk - in the following you will find important information about shopping at wittom.in. Please read our terms and conditions carefully, they regulate the contractual relationship between you and Wittomin (owner: Anastasia Alexeeva).

Table of contents

A. General terms and conditions with customer information

1. Scope of application

2. Conclusion of the contract

3. Right of withdrawal

4. Prices and terms of payment

5. Delivery and shipping conditions

6. Reservation of title

7. Liability and warranty

8. Applicable law and language

9. Place of jurisdiction

10. Information on online dispute resolution

B. Information on data protection

1. Contact details of the person responsible

2. Collection, processing, use and disclosure of personal data

3. Rights of the data subject

4. Duration of storage of personal data

5. Web hosting

5.1 When you visit our website

5.2 As part of an order in our online shop

5.3 When creating a customer account

5.4 In connection with our newsletters

6. Transfer of data to third parties

7. Cookies and pixel tags

7.1 What are cookies and pixel tags?

7.2 What are the legal bases for processing using cookies and pixel tags?

7.3 What are your opt-out options?

7.4 Cookies - general information

8. Social media plugins

9. Changes to this data protection declaration

A. General terms and conditions with customer information

1) Scope of application

1.1 Only these General Terms and Conditions (hereinafter "GTC") of Anastasia Alexeeva (hereinafter "Seller" or "Wittom.in") apply to all contracts made via our online shop https://wittom.in or https://wittomin.com and https://wittomin.de. We do not recognize any deviating regulations, unless we have given our consent in writing. The essential characteristics of the goods and / or services can be found in the item description and the additional information on our website. Color deviations between the original and the online preview are possible due to different screen settings and do not constitute grounds for complaint. We strive to reproduce the colors of the products presented on our website as faithfully as possible. Due to the variety of possible monitor technologies and settings, however, we cannot guarantee that your computer monitor will display all colors 100% correctly.

1.2 A consumer within the meaning of these terms and conditions is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur within the meaning of these terms and conditions is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in their commercial or independent professional activity.

1.3 Identity of the seller:

Anastasia Alexeeva

Maiweg 11

32105 Bad Salzuflen

Germany

Tel .: +49 (0) 15258761391

Email: contact@wittom.in

Online shop: https://wittom.in/

1.4 Only the version of the General Terms and Conditions available on our website at the time of your order is decisive.

2) Conclusion of the contract

2.1 The presentation of the products in the online shop does not represent a legally binding offer on our part. By clicking the "Buy" button, you are making a binding offer to purchase the goods in the shopping cart and you agree to these general terms and conditions. The order confirmation sent automatically after we have received the order only confirms the content and receipt of your order. A sales contract is only concluded when we send the ordered items to you and confirm the shipment to you by sending a shipping confirmation by email. Deviating from this, with the payment option prepayment, the purchase contract is already concluded by sending an order confirmation by email.

2.3 We do not save the full text of the contract. Before sending the order, the contract data can be printed out or electronically saved using the browser's print function. After we have received the order, the order data, the information required by law for distance selling contracts and the general terms and conditions will be sent to you again by email. Any further provision of the contract text by the seller himself does not take place.

2.4 You are bound to your order for 3 working days, regardless of the right of withdrawal that already exists when ordering as a consumer. Your offer is rejected if you do not receive a shipping confirmation from us within 3 working days after sending your order, or if we reject your order by email.

2.5 The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the e-mail address you have stored with us is correct, that the receipt of e-mails is technically ensured and, in particular, is not prevented by SPAM filters.

2.6 Only the German language is available for the conclusion of the contract.

2.7 The delivery of the ordered goods with prepayment only takes place after the full amount has been credited to our account. Payment is due immediately, but no later than 7 calendar days from receipt of the order confirmation. If we have not received your payment within 7 calendar days after sending the order confirmation, we will withdraw from the contract with the result that your order is invalid and we are not obliged to deliver. A reservation of the article for prepayment is therefore made for a maximum of 7 calendar days.

3) Right of withdrawal

3.1 Consumers generally have a right of withdrawal. You are entitled to revoke a contract concluded with us. For details on your right of cancellation, please refer to the following cancellation policy.

3.2

You have the right to withdraw from this contract within 1 month without giving any reason. The cancellation period is 1 month from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must inform us (Anastasia Alexeeva, Maiweg 11, 32105 Bad Salzuflen, Tel .: +49015258761391, E-Mail: contact@wittom.in) by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of the revocation

If you withdraw from this contract, we will give you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than that offered by us, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal:

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. The right of withdrawal expires prematurely in the case of contracts for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature.

If you want to cancel the contract, please fill out this form and send it back.

To

Anastasia Alexeeva

Maiweg 11

32105 Bad Salzuflen

Germany

Tel .: +4915258761391

Email: contact@wittom.in

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) ____________________

_______________________________________________________

Name of the consumer (s)

________________________________________________________

Address of the consumer (s)

________________________________________________________

Signature of the consumer (s) (only when notified on paper)

________________________________________________________

Date (*) cross out inapplicable

3.3 Please ensure that all items are returned new, unused, and with all designer tags attached. Returns that are damaged or soiled will not be accepted and will be sent back to the customer without a refund.

3.4 If an article is not available, we undertake to inform you about the unavailability and to reimburse you immediately.

3.5 Articles are considered defective if they are of insufficient quality, unsuitable for use or do not correspond to their description. Articles that are damaged through normal use (wear and tear), accidents or incorrect operation are not to be classified as defective.

3.6 If you receive a defective item, you can return it to us within 30 days of receipt. If you have had the item for a longer period of time, for example for more than two months, please contact our customer service.

3.7 We try to make our returns policy as flexible as possible to make shopping easier for you. Nevertheless, we reserve the right to record the number of returns from our customers and possibly to reject orders in the event of a large number of returns or to close your wittom.in account.

3.8 Please note that we do not accept any returned items that are not at wittom.in (online shop: https://wittom.in ) were purchased. This includes items purchased both personally and from third parties. These returned items are temporarily stored with us at your own risk. It is your sole responsibility to contact us regarding a return of those same items. We reserve the right to charge you an additional fee for the return. Please note that we can only send these items to your address, not to a third party. Please also note that we cannot guarantee that we will keep these items for you for a longer period of time. We reserve the right to dispose of these items at any time.

3.9 It is not possible to exchange an article for another article. An article can only be exchanged for the same article of a different size, if such an article is available.

3.10 If it is not possible to exchange the item in your desired size within 14 days, you will receive a refund for the value of the goods using the payment method selected when you placed your order.

4) Prices and terms of payment

4.1 The prices given by the seller are total prices. Invoicing takes place without showing the sales tax according to §19 UStG. If necessary, additional delivery and shipping costs can be found here - https://wittom.in/lieferung. The shipping costs will be shown again during the ordering process clearly communicated.

4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the seller is not responsible and which are to be borne by the customer. These include, for example, costs for the transfer of money through credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs can also arise in relation to the money transfer if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.

4.3 Various payment options are available to the customer. You choose how you want to pay for each order: Visa, Mastercard, prepayment, instant transfer and PayPal are offered. During the ordering process, you will see which payment methods are available for the delivery country you have selected.

4.4 If prepayment has been agreed, payment is due immediately after the conclusion of the contract, unless the parties have agreed a later due date, but no later than 7 calendar days from receipt of the order confirmation.

4.5 When paying by means of a payment method offered by PayPal, payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal Account has - subject to the conditions for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.

4.6 In order to hedge the credit risk, we reserve the right, depending on the respective creditworthiness, to carry out the delivery requested by you only against certain payment methods. During the ordering process, it is displayed which payment methods are available for the current order.

4.7 The right to offset or withhold only exists if the counterclaims have been legally established or recognized in writing.

5) Delivery and shipping conditions

5.1 The delivery of goods takes place on the dispatch route to the delivery address given by the customer, unless otherwise agreed. The terms of delivery, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website, in the respective item description or under Delivery and Returns - https://wittom.in/Lieferung. . Delivery and shipping costs are always to be paid by the customer, unless the seller has expressly agreed to free delivery for the selected goods / delivery addresses / countries.

5.2 If the transport company sends the goods back to the seller because delivery to the customer was not possible, the customer bears the costs for the unsuccessful shipment. This does not apply if the customer effectively exercises his right of withdrawal, if he is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller gave him the opportunity had announced the performance a reasonable time in advance. For the return costs, if the customer exercises his right of withdrawal, the provisions made in the seller’s cancellation policy apply.

5.3 Collection by the customer is not possible for logistical reasons.

6) Reservation of title

If the seller makes an advance payment, he retains ownership of the delivered goods until the purchase price owed has been paid in full.

7) Liability and warranty

7.1 We are fully liable for damages resulting from injury to life, limb or health. We are also liable without restriction in all cases of willful intent and gross negligence, in the event of fraudulent concealment of a defect, in the event of assuming the guarantee for the quality of the object of purchase and in all other cases regulated by law.

7.2 Insofar as essential contractual obligations are affected, our liability in the case of slight negligence is limited to the foreseeable damage typical for the contract. Essential contractual obligations are essential obligations that arise from the nature of the contract and whose breach would jeopardize the achievement of the purpose of the contract, as well as obligations that the contract imposes on us according to its content to achieve the purpose of the contract, the fulfillment of which make the proper execution of the contract possible in the first place and compliance with which you can regularly rely.

7.3 In the event of a breach of insignificant contractual obligations, liability for slightly negligent breaches of duty is excluded.

7.4 According to the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and / or available at all times. In this respect, we are not liable for the constant or uninterrupted availability of the website ( https://wittom.in ) and the services offered there.

7.5 If the purchased item is defective, the provisions of statutory liability for defects apply.

7.6 As a consumer, you are requested to check the goods for completeness, obvious defects and transport damage immediately upon delivery and to notify us and the freight forwarder of any complaints as soon as possible. The customer is asked to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply, this has no effect on his statutory or contractual claims for defects.

7.7 As far as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment is only transferred to you when the goods are handed over, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person appointed to carry out the shipment.

7.8 The seller assumes no liability for any legal consequences and / or damage caused by improper use of the vehicle or for damage to surfaces or objects that the customer has stuck on himself. Freshly painted surfaces may only be pasted after 2 months. The surface to be glued must be free of dust, grease, wax, silicone or other substances that reduce adhesion. The seller is not liable for non-compliance with the specified claims by the buyer.

7.9 The statutory limitation period of 2 years applies to the statute of limitations for claims for defects. During this period, you are entitled to the statutory claims for defects.

8) Applicable law and language

The law of the Federal Republic of Germany applies to all legal relationships between the parties, excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn.

Should a provision of these terms and conditions be or become legally ineffective, this does not affect the effectiveness of the remaining provisions. The statutory provisions take the place of the ineffective provisions. The same applies if the terms and conditions have an unforeseen gap.

In case of any discrepancies or misinterpretations that may arise from this GTC and the version in german language - AGB, which can be found here - https://wittom.in/AGB the german version (AGB) prevails.

9) Place of jurisdiction

If the customer acts as a merchant, legal entity under public law or a special fund under public law based in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business. If the customer is based outside the territory of the Federal Republic of Germany, the seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract, if the contract or claims from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is always entitled to call the court at the customer's registered office.

10) Information on online dispute resolution

The EU Commission provides a platform for online dispute resolution on the Internet under the following link: https://ec.europa.eu/consumers/odr

This platform serves as a point of contact for the out-of-court settlement of disputes arising from online sales or service contracts in which a consumer is involved.

10.1 The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

B. Information on data protection

1. Contact details of the person responsible

1.1 These notes apply to data processing by: The person responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is Anastasia Alexeeva, Maiweg 11, 32105 Bad Salzuflen, Germany, Tel .: +49 (0) 15258761391, E- Mail: contact@wittom.in Online shop: https://wittom.in (hereinafter "seller" or "Wittom.in" or "wittomin "). The person responsible for processing personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

You have the option of contacting us in several ways. By e-mail, by phone or by post. If you contact us, we will use the personal data that you voluntarily provide to us in this context for the sole purpose of being able to contact you and process your request.

2. Collection, processing, use and disclosure of personal data

2.1 Personal data is only collected if you provide it to us voluntarily to process a contract or when registering for our e-mail newsletter. The personal data provided on this occasion will be used to process the contract and to process your inquiries.

2.2 We also use your e-mail address for our own advertising purposes, provided you have given your express consent. If you are a registered eBay member and register for our e-mail newsletter, we will regularly send you information about our offers. If you subscribe to our newsletter, you give us your consent for the use of your personal data in accordance with Art. 6 Para. 1 lit. a GDPR. When you register for the newsletter, you automatically include us as a “saved seller” in your “My eBay” settings. You can unsubscribe from the newsletter at any time by deleting us as a saved seller in your settings on "My eBay". After you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

You can revoke your consent to the use of your e-mail address for advertising purposes at any time with effect for the future.

2.3 We pass on your data to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for forwarding the data is Article 6 Paragraph 1 lit. b GDPR.

2.4 When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal, we give your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is included in the calculation of the score values. For more information on data protection, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

2.5 After the contract has been fully processed, your data will be stored with due regard to tax and commercial retention periods, but blocked for other purposes and deleted after these periods have expired, unless you have expressly consented to the further use of your data.

2.6 All of your personally transmitted data is encrypted using the generally accepted and secure SSL standard. SSL is a safe and proven standard, e.g. is also used for online banking. You can recognize a secure SSL connection by the s attached to the http (i.e. https: // ..) in the address bar of your browser or by the lock symbol in the upper area of your browser.

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

3. Rights of the data subject

3.1 The applicable data protection law grants you comprehensive rights of data subjects (information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below

- Right to information according to Art. 15 GDPR;

- Right to rectification according to Art. 16 GDPR;

- Right to erasure according to Art. 17 GDPR;

- Right to restriction of processing according to Art. 18 GDPR;

- Right to information according to Art. 19 GDPR;

- Right to data portability in accordance with Art. 20 GDPR;

- Right to revoke granted consent in accordance with Art. 7 Para. 3 GDPR;

- Right to complain in accordance with Art. 77 GDPR.

You have a right to free information about your data stored by us and, if necessary, a right to correction, blocking or deletion, restriction of processing, information, data portability of this data. If you have any questions about the collection, processing, use and other questions about your personal data, you can contact us free of charge. To assert your data subject rights against us, please contact contact@wittom.in. You can find our contact address in our legal notice.

3.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR MAINLY LEGITIMATE INTEREST IN THE BALANCE OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS THAT WE REQUIRE FOR YOUR SPECIFIC SITUATION >

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED. FURTHER PROCESSING IS RESERVED IF WE CAN PROVE COMPULSORY REASONS FOR THE PROCESSING, THAT OUTSIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS OR IF THE PROCESSING OR EXPRESSION OF THE

IF YOUR PERSONAL DATA IS PROCESSED BY US IN ORDER TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY OBJECT AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA AFFECTED FOR DIRECT ADVERTISING PURPOSES.

If your personal data is based on legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR are processed, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for this that arise from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation. If you would like to exercise your right of objection, an email to contact@wittom.in is sufficient

4. Duration of storage of personal data

The duration of the storage of the data collected about you depends on the purpose for which Wittom.in processes the data. The duration of the storage of personal data is based on the respective statutory retention period (e.g. commercial and tax retention periods). After the deadline has expired, the corresponding data is routinely deleted / blocked for access, provided that it is no longer required for contract fulfillment or contract initiation and / or we have no legitimate interest in further storage.

5. Web hosting

For the provision and operation of our website ( https://wittom.in ) we use the e-commerce solution from FastComet Inc. "FastCloud Extra". FastCloud Extra is operated by FastComet Inc. ( https://fastcomet.com ), Suite 300 - # 846, 350 Townsend Street , San Francisco, CA 94107, USA (hereinafter: Fastcomet). As part of this assignment, this website is hosted on the Fastcomet servers in Amsterdam, NE, EU.

In connection with the hosting and maintenance of the website, salesforce processes personal data on our behalf that results from the following actions by the user:

- when visiting the website;

- when ordering as a guest;

- when ordering as an existing customer;

- when creating a customer account;

- when registering for the newsletter;

- when using the contact form.

These personal data are transmitted to the Factcomet servers located in the USA in Amsterdam, NE, EU. Fastcomet's data protection information can be found here - https://www.fastcomet.com/terms/privacy-policy

With regard to the data processing that takes place in the context of hosting our website, we have concluded a "Data Processing Addendum (DPA)" with Fastcomet. With this contract, Fastcomet ensures that the data will be processed on our instructions and in accordance with the requirements of the General Data Protection Regulation.

The commissioning of Fastcomet and the associated data processing are based on our legitimate interest (Art. 6 (1) lit. f GDPR) to keep our offer available on this website and to entrust a professional service provider with high security standards for this provision.

5.1 When you visit our website

When you visit our website https://www.wittom.in , information is automatically sent to our server by the browser used on your device Website sent. This information is temporarily stored in a so-called log file. The following information is collected and stored without your intervention and deleted from the log files after 90 days:

- IP address of the requesting computer,

- date and time of access,

- name and URL of the file accessed,

- Website from which access is made (referrer URL),

- operating system of the requesting computer,

- browser type and version as well as other information transmitted by the browser (such as the operating system of your computer),

- Performance and system data.

The data mentioned will be processed by us for the following purposes:

- to ensure a smooth connection to the website,

- to ensure comfortable use of our website,

- for evaluating system security and stability,

- to detect and prevent attacks on our website,

- to continuously improve the website as well,

- for further statistical and administrative purposes.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the purposes of data processing listed above. In the event of an attack on our network infrastructure, we will evaluate your IP address to assert or defend against legal claims. In addition, we use cookies and analysis services when you visit our website. You will find more detailed explanations at the bottom of this data protection declaration.

You have the option as a guest or with a customer account to leave comments / product reviews or other contributions on wittom.in. If users leave comments / product reviews or other posts on wittom.in, their IP addresses are stored for 7 or 14 days on the basis of our legitimate interests within the meaning of Article 6 Paragraph 1 Letter f) GDPR. This is done for our safety, if illegal content is left in comments and contributions (insults, prohibited political propaganda, etc.). If you leave a comment, a recommendation or a rating on products, brands and styles, we process the personal data that you voluntarily enter as part of the comment or rating.

5.2 As part of an order in our online shop

If you would like to order products via our website as a guest or as a registered customer, we process the following mandatory information:

- Salutation, first name, last name,

- a valid email address,

- Billing and delivery address

- depending on the payment method you have selected, payment data (e.g. bank details)

The processing of this data takes place,

- to identify you as our contractual partner;

- to check the entered data for plausibility;

- to process payments and send your order;

- if necessary to personalize advertising measures;

- to process any warranty claims that may exist and to assert any claims against you.

The data processing takes place on your request and is according to Art. 6 Para. b and lit. f GDPR required for the purposes mentioned for the fulfillment of the contract and for other pre-contractual measures as well as our legitimate interests.

The personal data processed by us for the order will be stored until the statutory warranty period expires and then automatically deleted, unless we are in accordance with Article 6 Paragraph 1 Sentence 1 lit. c GDPR due to retention and documentation obligations under tax and commercial law (from HGB, StGB or AO) are obliged to store longer or you have opted for further storage in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

5.3 When creating a customer account

We offer you the opportunity to create a customer account with us. For the registration and the creation of the customer account we need the following mandatory information:

Title, first name, last name,

a valid email address,

Billing and delivery address

Password

You can also provide further information voluntarily.

The processing of this data takes place,

- to identify you as our customer;

- to check the entered data for plausibility;

- to personalize advertising measures;

- to process any warranty claims that may exist and to assert any claims against you.

The data processing takes place on your request and is according to Art. 6 Abs. 1 S. 1 lit. b and lit. f GDPR for the purposes mentioned for the fulfillment of the contract and for other pre-contractual measures as well as due to our legitimate interests.

The personal data processed by us for the order will be stored until the statutory warranty period expires and then automatically deleted, unless we are in accordance with Article 6 Paragraph 1 Sentence 1 lit. c GDPR due to retention and documentation obligations under tax and commercial law (from HGB, StGB or AO) are obliged to store longer or you have opted for further storage in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

You have the option of opening a customer account on wittom.in. Personal data about you is stored in this customer account (including name, address, order information). To "log in" to the customer account, you must enter the email address you used when you registered and the password you assigned. Our password policy stipulates that you use a secure password, which must consist of 8 digits, among other things, and must not contain your name. Wittom.in has taken very high technical and organizational measures to protect your data stored by Wittom.in. Effective protection of your data is only possible if you store your access data securely and protect them from unauthorized access by third parties. It is often the case that users assign the same password for different services. You should absolutely avoid this. In addition, there is the phenomenon that third parties use so-called “phishing emails” to try to obtain login data and other information (e.g. credit card data) without authorization. Please check requests for the provision of personal data, especially if you reach them by email, very carefully for their authenticity. Wittom.in permanently checks whether unauthorized log-ins are being made in customer accounts. If Wittom.in suspects that unauthorized access has occurred, Wittom.in will block the customer account. In addition, Wittom.in can inform you if significant changes have been made to your customer account (e.g. change of address data or email address) so that you can check whether the change has been made lawfully or by an unauthorized third party.

In order to provide you with the greatest possible comfort, we offer you the permanent storage of personal data in a password-protected customer account / user account.

The creation of the customer account is basically voluntary. It is only necessary to open a customer account to process the contract if you want to place orders via the wittom.in platform. If you create a customer account, the processing of your data collected here for the maintenance of the customer account is based on Article 6 Paragraph 1 Letter b) GDPR. No further data entry is required after setting up a customer account. In addition, you can view and change the data stored about you in your customer account at any time.

You have the option to delete your customer account at any time. Please note, however, that all data that can be viewed in the customer account will not be deleted at the same time once you have ordered from us. So we have to e.g. Continue to store data on orders placed, provided that guarantees have been granted with regard to the goods you have purchased and these have not yet expired. Your data will be deleted automatically after the commercial and tax retention obligations that apply to us have expired. The legal basis for this further data processing is Article 6 Paragraph 1 Letter c) GDPR and Article 6 Paragraph 1 Letter f) GDPR.

To set up a customer account, you must enter a password of your choice. Together with your email address, this is used to access your customer account. Our password policy stipulates that you use a secure password, which must consist of 8 digits, among other things, and must not contain your name. WITTOM.IN has taken very high technical and organizational measures to protect your data stored by WITTOM.IN. Effective protection of your data is only possible if you store your access data securely and protect them from unauthorized access by third parties. It is often the case that users assign the same password for different services. You should absolutely avoid this. In addition, there is the phenomenon that third parties use so-called “phishing emails” to try to obtain login data and other information (e.g. credit card data) without authorization. Please check requests for the provision of personal data, especially if you reach them by email, very carefully for their authenticity. Wittom.in permanently checks whether unauthorized log-ins are being made in customer accounts. If Wittom.in suspects that unauthorized access has occurred, Wittom.in will block the customer account. In addition, Wittom.in can inform you if significant changes have been made to your customer account (e.g. change of address data or email address) so that you can check whether the change has been made lawfully or by an unauthorized third party. Please also note that you will automatically remain logged in after leaving our website, unless you actively log out.

In connection with the protection of your data, please note the following overall:

Basically: Protect your customer account and also your computer, laptop or mobile device with secure passwords and PIN codes that only you know! Also make sure to log out of every online purchase at wittom.in.

Make sure that you only ever use your passwords for one account! Never use one password for different providers or portals. Check whether you are also using the password you have chosen for wittom.in on other websites. If this is the case, we strongly advise you to change all passwords immediately.

Do not write down the passwords in a freely accessible place. Again, make sure that only you have access to the passwords.

Passwords should be chosen so that they cannot be easily guessed, e.g. no common words from everyday life, own names or names of relatives. To make the password even more secure, we recommend the combined use of upper and lower case letters, numbers and special characters.

Should you ever use a publicly accessible computer, always make sure that you log off after your visit to wittom.in.

Warning against forged emails (spoofing), spam and phishing:

Unfortunately, Wittom.in is also misused as the alleged sender in this scam. Specifically, this means that consumers receive fake emails on behalf of Wittomin. These emails are often based on the Wittom.in brand layout and may be difficult to distinguish from real Wittom.in emails.

The fraudsters want to exploit the trust between Wittom.in and its customers and thus steal sensitive data (e.g. login, customer data, payment information) or install harmful software (such as viruses or Trojans) on your computer or smartphone.

These e-mails are not created and sent by Wittom.in, even if our name is used as the sender. Wittom.in can therefore unfortunately not influence the sending of these inadmissible e-mails.

The following are some of the characteristics that you can use to identify e-mails from Wittom.in:

• Wittom.in neither asks you for personal information by email, nor does Wittom.in ask you to confirm personal data via a link in an email.

• You will only receive order confirmations and invoices from Wittom.in for orders that you have actually placed.

• Wittom.in only sends e-mails with file attachments if you have explicitly requested them from us (e.g. operating instructions, invoice).

• Mails from Wittom.in should not have any spelling or grammatical errors, as these are always proofread before being sent.

How to deal with spam, phishing and spoofing emails properly:

• We recommend that you delete suspicious emails immediately.

• Never open links or attachments in suspicious emails and do not reveal any personal information.

• If you have accidentally clicked on the links in the e-mail, change your Wittom.in password under My Account immediately. We also recommend that you run a virus scan on your computer.

• If the email contains unusual or suspicious information about orders or your customer details, log in to My Account. All the orders you have actually placed are listed there and you can check the order status and the respective invoice numbers. To do this, enter the address https://wittom.in/ manually in the address line of your browser. This is how you prevent a link in the email from taking you to fraudulent websites.

Our tip and service for you: If you are ever unsure, send us an email to: contact@wittom.in

You have the option as a guest or with a customer account to leave comments / product reviews or other contributions on wittom.in. If users leave comments / product reviews or other posts on wittom.in, their IP addresses are stored for 7 or 14 days on the basis of our legitimate interests within the meaning of Article 6 Paragraph 1 Letter f) GDPR. This is done for our safety, if illegal content is left in comments and contributions (insults, prohibited political propaganda, etc.). If you leave a comment, a recommendation or a rating on products, brands and styles, we process the personal data that you voluntarily enter as part of the comment or rating.

5.4 In connection with our newsletters

As customers or interested parties, we would like to send you our newsletter. If you order from us as a guest or as a registered customer, we will send you on the basis of Art. 6 Para. 1 S. 1 lit. f GDPR i.V. to our newsletter with § 7 Abs. 3 UWG and our legitimate interests to inform you about current product recommendations (direct marketing). You also have the option of actively registering with us as a newsletter customer and receiving our newsletter at a frequency you have chosen. In order to register you as a newsletter subscription and to send you the newsletter, we need your email address as well as your title, first and last name so that we can address you personally. The sending takes place on the basis of your explicit consent (Art. 6 Abs. 1 lit. a GDPR).

The so-called double opt-in procedure is used to register for the newsletter. This means that after you have registered, we will send you an e-mail to the e-mail address provided, in which we ask you to confirm that you wish to receive the newsletter. This confirmation is required in order to avoid that someone can register with someone else's e-mail address. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. We also save the IP addresses you use and the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data; the logging of the registration process is our legitimate interest acc. Art. 6 I f) GDPR.

You can object to the personalization of our newsletter at any time by sending us an email to contact@wittom.in. If you make use of this, we will not carry out any further personalization, but we will continue to send you our general newsletter.

You can also completely unsubscribe from our newsletters at any time, e.g. via a link at the end of each newsletter. Alternatively, you can send your unsubscribe request at any time to contact@wittom.in by email. Your personal data processed in this context and exclusively for the purpose of sending the newsletter will be deleted immediately after you unsubscribe, but we will keep the fact that you have objected and your e-mail address in order not to inadvertently send you the newsletter in the future

6. Transfer of data to third parties

In particular as far as this is legally permissible and according to Art. 6 Para. b GDPR is necessary for the processing of contractual relationships with you, your personal data will be passed on to third parties.

For payment processing: This includes the transfer of payment data to payment service providers or credit institutions in order to carry out a payment process. As part of the fulfillment of the contract according to Art. 6 Para. b GDPR, we use the payment service providers listed here for payment processing, for example:

- Klarna GmbH, Theresienhöhe 12, 80339 Munich

- Sofort GmbH, Theresienhöhe 12, 80339 Munich

- PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

For processing, it may be necessary for us to forward the personal data collected in the payment process, such as name, address, telephone number, email address, credit card or bank account data and transaction data, to the payment service provider. In some cases, the payment service providers also collect this data themselves. The data passed on may only be used by the third party for the stated purposes.

To send your order: To be able to send your order in our shop (Art. 6 Para. 1 lit. b GDPR) and due to our legitimate interests in making shipping as uncomplicated as possible for you (Art. 6 Para . 1 p. 1 lit.f GDPR), we transmit your data, which you use as a delivery address, to postal service providers who transport your shipment exclusively for the purpose of delivering goods and announcing the delivery of goods. These service providers are subject to postal secrecy.

In addition, we will only pass on your personal data to third parties for other purposes if:

- According to Art. 6 Para. 1 S. 1 lit. a GDPR have given express consent to this,

- in the event that for the transfer according to Art. 6 Para. 1 S. 1 lit. c GDPR there is a legal obligation, and

- the transfer according to Art. 6 Para. 1 S. 1 lit. f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.

When paying via PayPal, your payment details will be sent to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is included in the calculation of the score values. For further data protection information, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

With the exception of the processing in which we explain the possibility of transmitting data to recipients based outside the EU in this data protection notice, we do not pass on your data to recipients based outside the European Union or the European Economic Area . The data is transmitted on the basis of so-called Standard contractual clauses of the EU Commission.

7. Cookies and pixel tags

7.1 What are cookies and pixel tags?

We use cookies on our site. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain any viruses, Trojans or other malware.

Information is stored in the cookie, which results in connection with the specific device used. However, this does not mean that we are immediately aware of your identity.

We use pixel tags (also called counting pixels or tracking pixels) as part of our online offer. Pixels are small graphics that are integrated into our website using the HTML code. The pixel tag itself does not store or change any information on your device, so pixels on your device do not cause any damage, they do not contain viruses, Trojans or other malware.

Pixels can send personal data such as your IP address, the referrer URL of the website you visited, the time at which the pixel was viewed, the browser used and previously set cookie information to a web server. This makes it possible to carry out range measurements and other statistical evaluations, which serve to optimize our offer.

The use of cookies serves on the one hand to make the use of our offer more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages on our website, that you have already logged into your user account or to display your shopping cart. These are automatically deleted after leaving our site.

In addition, we also use temporary, so-called comfort cookies, which are stored on your end device for a specified period of time, to optimize user-friendliness. If you visit our site again to use our services, it is automatically recognized that you have already been with us and which entries and settings you have made so that you do not have to enter them again. As a rule, these are deleted after a maximum of 30 days. Only those comfort cookies that affect language settings save these 365 days.

On the other hand, we use cookies and pixel tags as part of third-party tools to statistically record the use of our website and to evaluate it for you in order to optimize our offer. These analysis, tracking and targeting cookies enable us to automatically recognize when you visit our site again that you have already visited us. These cookies are automatically deleted after a defined period of time.

7.2 What are the legal bases for processing using cookies and pixel tags?

The data processed by cookies and pixel tags are required for the purposes mentioned to safeguard our legitimate interests in the analysis, optimization and economic operation of our offer as well as the legitimate interests of third parties according to Art. 6 Para. 1 S. 1 lit. f GDPR required. On our website we use the cookies, tracking tools and remarketing tools described below. When you visit our site for the first time, you will be asked via our cookie banner to make a selection which cookies, tracking tools and remarketing tools will be used based on your visit to our site. The use of certain cookies is necessary to guarantee the functionality of our website. Furthermore, the implementation of the selection you make requires the use of a cookie, which is stored on your end device for a period of one year, unless you delete it beforehand using your browser settings. The legal basis for the use of these cookies is our legitimate interest (Art. 6 (1) lit f. GDPR), to ensure the functionality of the site, to provide evidence of the cookie selection you have made, the efficiency of our website to measure and to design them according to needs.

If you consent to further cookies, tracking tools and remarketing tools via the cookie banner, the processing of your personal data is based on your consent (Art. 6 (1) lit. a GDPR). You can withdraw your consent at any time. You can find the possibility of revocation in the following descriptions of the individual tools.

7.3 What are your opt-out options?

Most browsers automatically accept cookies and pixels. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created.

However, if you completely deactivate cookies, you may not be able to use all the functions of our website. Instructions on how to switch off cookies in your browser can be found in the help function of your browser or under the following links:

- Mozilla FireFox

- Google Chrome

- Microsoft Edge

- Opera

- Safari

- Microsoft Internet Explorer 11

- Microsoft Internet Explorer 10

- Microsoft Internet Explorer 9

You can also prevent the use of pixels on our pages with appropriate tools or browser add-ons (e.g. with the add-on "AdBlock").

7.4 Cookies - general information

Cookies are used on this website. Cookies are small text files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.). Information is stored in the cookie that results in connection with the specific device used. However, this does not mean that we are immediately aware of your identity. Some of the cookies we use are deleted again at the end of the browser session (so-called session cookies). Through this we can e.g. Offer the cross-page shopping cart display, in which you can see how many items are currently in your shopping cart and how high your current purchase value is. Other cookies remain on your computer and enable us to recognize your computer the next time you visit (so-called permanent or cross-session cookies). These cookies in particular serve, among other things, to make our offer more attractive to you. Thanks to these files, it is possible, for example, to display information that is specifically tailored to your interests on the wittom.in website.

According to the legal requirements, the storage of information on end devices (desktops, mobile phones, tablets, etc.) - e.g. by setting cookies and retrieving information from end devices (tracking) only if you have given your prior consent. However, consent does not have to be given if such storage / retrieval is necessary for the offer on the website. A requirement is e.g. with a view to ensuring the following functionalities / achieving the following purposes:

- Display the website in preferred language

- Display of the website with preferred currency

- Display of the shopping cart,

- Display of the memo,

- Enabling and maintaining log-in,

- Ensuring system security.

With regard to the data processing that is necessary for the operation of the website, you have no right of objection.

8. Social media plugins

We use social plugins from the social networks Facebook and YouTube on our website on the basis of Article 6 (1) (f) GDPR to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. The responsibility for the data protection compliant operation is to be guaranteed by the respective provider.

The purpose and scope of the data collection and the further processing and use of the data by the respective provider as well as your related rights and setting options to protect your privacy can be found in the respective data protection information of the provider, which we link below.

By logging out of the social network pages and deleting cookies that have been set, you can prevent social networks from assigning the information collected about you to your user account on the respective social network during your visit to wittom.in. If you do not want social networks to assign the data collected via our website directly to your profile, you must log out of the relevant social networks before visiting our website.

Social plugins from Facebook and YouTube (Google) are used on this website. These are offers from the US company Facebook and Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”)).

When you visit a page that contains such a plugin, your browser connects to Facebook or YouTube and the content is loaded from these pages. Your visit to this website can possibly be tracked by Facebook and YouTube, even if you are not actively using the social plugin function. If you have an account on Facebook or YouTube, you can use such a social plugin and share information with your friends. Wittom.in has no influence on the content of the plugins and the transmission of information.

Facebook and Google provide detailed information on the scope, type, purpose and further processing of your data on their websites. Here you will also find further information on your rights and setting options to protect your privacy.

Data protection information from Facebook: https://www.facebook.com/about/privacy

Data protection information from Google: https://www.google.com/intl/de/ policies / privacy

9. Changes to this data protection declaration

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may be necessary to change this data protection declaration. You can call up and print out the current data protection declaration at any time on the website at https://wittom.in/datenschutz .

In case of any discrepancies or misinterpretations that may arise from this GTC and the version in german language - AGB, which can be found here - https://wittom.in/AGB the german version (AGB) prevails.