Delivery Information & Returns
We deliver with Deutsche Post and DHL.
Within Germany we deliver free of charge!
If you wish a delivery to the Packstation, then please choose the delivery with DHL.
Further information you can find below.
Whenever you have any questions please do not hesitate to contact us.
Country of delivery - Germany
|Delivery costs:||free of charge|
|Delivery time:||ca. 1-2 working days|
|Size:||ca. 35,3x25x2 cm|
Delivery to Packstation (DE)
|Delivery time:||ca. 1-2 working days|
Lieferung - International
|Delivery time:||depends on the destination country.|
Returns - Terms of revocation
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity:
Power of revocation
You have the right to cancel this contract within 1 month without giving any reason. The cancellation period is 1 month from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must inform us (Anastasia Alexeeva, Maiweg 11, 32105 Bad Salzuflen, Tel .: +49015258761391, E-Mail: firstname.lastname@example.org) by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of revocation
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back to us, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Exclusion or premature expiry of the right of revocation:
The right of withdrawal does not apply to contracts for the delivery of goods that are prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer's personal needs. The right of revocation expires prematurely in the case of contracts for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature.
If you want to cancel the contract, please fill out this form and send it back to us.
32105 Bad Salzuflen
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) ____________ / received on (*) ____________________
Name of the customer(s)
Address of the customer(s)
Signature of the consumer (s) (only when notified on paper)
Date (*) Cross out inapplicable